Coffee with the Dog Issue 688

Would You Return This Call?

7 Ways to Get Your Call Returned

By Jon Brooks

Suppose you came home from a hard day at work to find the following message on your answering machine:

"Hello, Tony. This is your dentist calling. I'd like you to c ome in sometime next week so we can pull three of your front teeth. I'm not sure if you need them pulled or not, but we're having a special on extractions, and you won't want to miss it. We pull 'em faster and cheaper than the competition—so if you need more than three yanked, we can handle that as well. By the way, we're running a little low on Novocain, so you may have to go without it. But don't worry! It will only hurt for a few days. Give me a call back as soon as you get this message, so we can schedule an appointment. Looking forward to seeing you!"

Obviously, no dentist in his right mind would leave such a message. Nor would any right-thinking salesperson. Yet most salespeople's phone messages have...

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