I Can Get a Better Deal Elsewhere

Let's face it -- today's business world is competitive. Besides the normal objections you get (no money, price too high, need to talk to, etc.) a common objection that blows out 80% of your competition is, "I can get a better deal elsewhere." This frustrates a lot of sales reps and takes thousands of dollars of commission out of their pockets. Today sales trainer Mike Brooks shows you how to deal with this objection.

The top 20% also get this objection but are prepared for it and know how to overcome it. Here's what they do:

First, they recognize that if someone says that they can get a better deal elsewhere, it means one of three things:

1 -- They're wrong (in other words, they think they are getting the same thing you're offering, but they're not).

2 -- They're just putting you off and using this objection as a smokescreen.

3 -- They really can get a better deal.

In order to find out what your prospect means, offer to help them determine if they really are getting a better deal by questioning and comparing every component of it. Use this script:

"Bob, my customers tell me this all the time, and sometimes they genuinely can get a better deal, but a lot of times they can't. I'll tell you what I'll do. I'll go over each item you've been quoted by this other company, in other words we will compare apples to apples, and if everything is equal I'll see if I can do even better on that. If I can, you'll get an even better deal and if I can't, I'll tell you so. Either way, you'll win. Now, do you have that other quote in front of you?"

Then simply go over each item to make sure everything is equal. Often times it's not and you can point this out. And if it is, you still have a chance to win the deal. If they do have a better deal, then build the value of having you as their sales rep and try to close the sale anyway. Either way, you'll win.

Mike Brooks, Mr. Inside Sales, works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. If you're looking to catapult your sales, or create a sales team that actually makes their monthly revenues, then learn how by visiting: www.MrInsideSales.com.

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5 Things I Learned in 2009

It's early in the New Year, so in my mind a little reflection is still important to get the year started off right. Today sales trainer Mike Brooks shared what he learned in the past year - and how you can use what he learned to jumpstart your sales in 2010.

Here are the 5 things I learned that contributed the most to what turned out to be my most profitable year in consulting yet:

1) I created a specific monthly income goal, reinforced it with a written affirmation card, and spent time each day visualizing and feeling as if I'd already achieved the goal and earned the income.

This was without a doubt the most important thing I did. The key was that I didn't know where the clients were going to come from, and I didn't have to - that's the universe's job. All I had to do (and did!) was set the goal and feel the feelings. This is the most powerful skill you'll ever develop.

2) I worked harder than I've ever worked in my business. I made a commitment to double my work time and that included cold calling on Friday afternoon, too!

I suggest you do what I did (and will do again) and make sure you write your calls down - track your effort. It will keep you honest, keep you focused, and give you a chance to measure your progress and success.

3) Qualify out the shoppers and tire-kickers. I didn't waste time with the non-buyers. This year I was even quicker (and believe me, I'm tough to begin with!) to disqualify out the non-buyers. If they weren't committing on my training programs, or if they were hesitating, I let them go. Period.

4) I was "of service". This year my attitude was constantly one of "What can I do to help this person or company?" I went out of my way to please, and it paid off. I recommend you go out of your way to help your clients and prospects - they'll feel it and respond.

5) I nurtured and cultivated my relationships. This year I found a way to keep in touch with my clients, to help them feel appreciated, and got them to love me more than they already do.

Mike Brooks, MrInsideSales.com, is creator and publisher of the "Top 20% Inside Sales Tips" weekly Ezine. If you're ready to Double Your Income Selling Over the Phone, then sign up to receive your FREE tips now at: www.MrInsideSales.com.

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How to Build Relevant Rapport

We all know we need to build rapport with our clients, especially when selling over the phone. But did you know that the typical schmoozing and small talk we're all told to use really isn't the best way to go about it? Today sales trainer Mike Brooks shows us how to build relevant rapport.

"If you want to truly connect to your prospect and build the kind of rapport that will actually influence and lead to a closed deal, then you need to learn how to build what I call, 'Relevant Rapport,'" says Brooks. "Relevant rapport means taking the time to talk about the issues your prospect is going through or what they're trying to solve, and then expanding on these relevant issues and letting them know you understand exactly what they're trying to accomplish and explaining how you are uniquely qualified to help them."

Remember, your prospects have a need they are looking to you to help them fulfill, and the more they feel you understand their needs and can help them, the more likely it is they will do business with you. So, how do you build relevant rapport? You start by asking questions related to their specific work related situation.

For example, instead of asking:

"So where did you go on vacation?"

Ask:

"Now that you're back from vacation, I'll bet you've got lots to catch up on. How can I help you?" Or,

"You're probably buried now that you're back on vacation. I'd be happy to refill your normal order from last month and take that bit of business off your plate. Would that help you?"

Instead of asking:

"Are you excited about the upcoming football season?"

Ask:

"As we head into the fall, what are your top three priorities for increasing revenue?"

Then layer by asking:

"You know _________, I'm working with another client who is facing the same challenge this quarter. What I proposed for him is to (then explain your solution). Do you think that might help you as well?"

The point of relevant rapport is that your prospect will like you more and trust you more if you show an interest in their problems related to business, rather than their problems outside of business. Just remember that your prospect is under just as much pressure to do their job as you are to do yours. Who would you be more interested in talking to - a prospect who wants to talk about the latest diet, or a prospect who wants to place an order? Thought so.

I challenge you this week to go out and begin connecting with your prospects on issues related to what they are doing for 8 to 9 hours a day - trying to get their jobs done. When you can show them how to do that better, faster or easier, then you will have truly made the connection with them that counts the most. That's what building relevant rapport is all about.

Mike Brooks, MrInsideSales.com, is creator and publisher of the "Top 20% Inside Sales Tips" weekly Ezine. If you're ready to double your income selling over the phone, then sign up to receive your free tips now at: www.MrInsideSales.com.

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A Simple Lesson From the NFL to Close More Business

The NFL Football Season is underway, and sales trainer Mike Brooks couldn't be happier - he loves the sport, and what he learns from it about performance and being the best. Read on for some great advice that will help you close more sales - touchdown!

"I read a piece by Peter King from SI.com about his conversation with Ellis Hobbs - former cornerback with the New England Patriots," says Brooks. "He was talking about how much respect he had for head coach Bill Belichick."

He said, "Early in my career, Bill called me into his office, and we sat there - for a long time - studying film. He taught me to look for the simple things, and not to make football so complicated. I got better. I was with one of the best coaches of all time, and he helped me become a better player."

In sales, too, you can become a better producer if you concentrate on the simple things and doing them better. Here are two things you can do starting today to increase your closing ratio and make more money:

1) Keep a record of the reasons your prospects don't close and then concentrate on qualifying these issues up front with future prospects. This was one of the simplest and most effective habits I developed to get better.

I kept a notebook with all my prospects in it and every time they didn't buy, I'd put in red ink the reason why not. I even boiled it down to three codes: NI, for No Interest; NM for No Money; and NC for Not Controllable. Throughout the weeks and months, I'd go back through my notebook and look for patterns and ask myself, "What do I need to focus on during the qualification stage?"

If too many prospects were not buying because they simply weren't ready to buy right, then "No Interest" needed to be addressed on the front call. I'd start by asking more questions like: "Prospect, if you find that this would work for you, what is your time frame for moving ahead with it?"

And so on. Bottom line - if you don't get it right on the front end then you'll never increase your closing ratio.

2) Ask for bigger orders on every close. Oh I know, you've heard this before, right? But how often do you actually do it? So many sales reps are afraid to ask for too much and are just happy to get a minimum order. I know because I used to be that way.

My career turned around when I began asking for big orders on every single call. What I learned is that you never know how much a person or company can handle. You can always go down (in price, quantity, etc.), but you can never go up.

The truth is, it's all the same amount of work anyway, so why not ask for 2 times, or 3 times the minimum order and see what you get! If only one in ten of your prospects buy the increased amount, how much more money would that mean to you?

The fun part about consistently asking for more is that you'll end up getting more - and every time you do, you reinforce the habit to do it. As soon as you get a taste of closing bigger deals, you begin looking for and expecting them. Try it and you'll see for yourself - it's one of the simplest things you can do to make a lot more money.

So there you have it - two simple ways of closing more business and making more money. Just remember, as you're reading this the NFL players and coaches are working on the simple things to improve. You should be doing so, too!

Mike Brooks, Mr. Inside Sales, specializes in helping sales reps avoid rejection and make more money. Check out his free ezine at http://www.mrinsidesales.com/ezine.htm

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Summer Sales Tactics

I know...it's summer and people are out of the office, no one's spending any money, and you may as well not come to work because you won't make any sales anyway - right? WRONG! You can make sales in the summer - you just have to make a few adjustments. Here are a few from sales trainer Mike Brooks.

Make more calls before noon. In summer, most people can't wait to leave the office and enjoy the sunshine while it's here. It's a proven fact that during summer most of the work, and attention given to that work by employees, takes place during the morning hours.

You need to capitalize on that workflow energy and dedicate yourself to making as many of your calls as you can before noon. That doesn't mean you stop calling after noon, but try to put off your other activities like paperwork, quotes, etc., until later in the day and do the bulk of your calling in the morning.

Also, try to make an additional 5 calls per day. If you can accomplish that, you'll put in over 315 additional calls this summer. That, combined with morning calls, will pay off for you big time.

Be prepared to talk vacation. Need an instant rapport builder? Ask your prospect where they are vacationing this summer and then let them talk! Did you notice that I used an assumptive question here? I didn't say to ask, "Are you taking a vacation this summer," rather ask "Where are you vacationing this summer?"

After you listen and ask some questions about their vacation, it's time to get back to business. Try a good transition sentence like, "You know _________, many of my clients are taking vacations as well and they are making sure to get all the business done that they can ahead of time so they can relax and enjoy their time off. I'm taking orders now for (your product or service), how many (your product or service) do you think you'd like to order before you leave?"

Adapt that script to fit your selling situation, but use it after talking vacation - you'll get more orders than you think.

Mike Brooks, Mr. Inside Sales, specializes in helping sales reps avoid rejection and make more money. Check out his free ezine at http://www.mrinsidesales.com/ezine.htm

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The Five Secrets to Effective Time Management

During hard economic times it is often prudent to take on more responsibility at work to show how important you are to the company. But that shouldn't mean you're at the office 12-13 hours a day. So how do you get everything done in a normal time period? Use these time management techniques from sales trainer Mike Brooks to fit more into your busy days.

Secret #1 - Identify the two most important things to do each day, and then do them. Identifying these priorities is actually easy. Each night before you go home, make a list of all the things you need to do the next day. Once that list is completed, ask yourself, "What two things, if completed, would have the biggest impact on my bottom line?"

Once you've identified these two items, make them your top priorities for the next day and commit to getting them done. Unlike most people who struggle with many conflicting activities that rob them of their time, by adopting this one habit, you'll move into the top 5% of all business executives and managers.

The most effective executives and business owners are "doers" and the way they are able to accomplish great things is they have the ability to identify the important things and they commit to getting them done.

Secret #2 - Start each day with your top two priorities and work each one through until it's completed. Then cross it off and complete the next one. Resist the temptation to multitask other activities while you're working on your priorities, and don't start the next one until you're done with the first one. Working each one through to completion is the key.

This builds momentum, a sense of accomplishment and empowerment, and most importantly you'll actually be getting your important priorities done each day.

Secret #3 - Start with your most important (or most difficult) priority first. Accomplishing one or two important tasks always leads to more success -- and always frees up the most energy. Once those "mountains" are out of the way, you can easily and more enjoyably take on your other tasks of the day.

Most people do the opposite: they put off the hard (and most important stuff) and get caught up in the time robbers. This is a sure recipe for feeling overwhelmed. Do the opposite -- start with the hard, and watch your day get easier!

Secret # 4 - Group your other activities. Paperwork, checking e-mail, checking voicemail, etc., are incredible time drains. The worst thing to do is to keep checking them every few minutes. Make a schedule - perhaps after you cross off a priority you allow 15 minutes to check these things and then go right back to your next priority. Paperwork and other non-essential activities especially are best grouped at the end of the day.

Although these things seem important (and some are) don't keep getting tangled up in them. You must stick to your top two priorities (like 2-3 hours a day spent cold calling -- a top priority that pays for itself many times over). Grouping your activities allows you to get all of the other 'stuff' done but not at the expense of your priorities.

Secret #5 - Prepare your next day the night before. Before you leave the office, make sure you have your written list of priorities and grouped activities timed and written down. This helps you stick to a schedule when you get to the office, and that's another secret of effective time management.

It also allows you to get more rest because you're not worrying about or planning your day as you're trying to fall asleep at night.

Mike Brooks, Mr. Inside Sales, specializes in helping sales reps avoid rejection and make more money. Check out his free ezine at http://www.mrinsidesales.com/ezine.htm

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Handling the Economy Objection Once and For All

The economy is a factor in everyone's business decisions these days - and if you're not addressing it right away with your prospects, then you're costing yourself time and money. Sales trainer Mike Brooks has some advice for you to work the topic into your conversations with prospects - so you can move on with them, or someone else who's ready to buy.

"Here's the bottom line: It's your responsibility to qualify out any economy, price, budget objections on the front end call so that these objections don't come up during the close," says Brooks. "If you're still getting these objections later on, it means you didn't "disqualify" out the non-buyers - which are what you're dealing with when you get this objection."

"It doesn't mean they aren't ever going to be buyers, it just means they aren't going to buy now. And you need to know that in the beginning and not send any information or demo out."

Here are some questions to ask to identify who will and who won't use the "We're just going to wait until the economy gets better" objection. During the qualifying call, make sure and ask any of the following questions by working them into your specific sale:

"A lot of companies are taking advantage of this (your product or service) now that the economy is slow - do you think the time is right for you, too?"

"Given what's happening in the economy right now, do you still see yourself (or your company) moving forward with this now?"

If they say they don't know, then layer it with:

"When do you think would be a more appropriate time for you?"

Also, ask:

"How are you doing in this economy?"

Layer:

"Are you still going to be able to participate in this if we can get you the (price, rate, deal) we're talking about here?"

Ask:

"__________, many of our clients find that this (your product or service) is still important regardless of what is happening in the economy - is it something that you still have in your budget?"

"The bottom line is that it's up to you to eliminate any budget objections before you get into the closing arena," says Brooks. "And you'll do this by asking these types of qualifying/disqualifying questions in advance. Start using them today and watch as your closing ratio goes up, and your frustration level goes down."

Mike Brooks, Mr. Inside Sales, specializes in helping sales reps avoid rejection and make more money. Check out his free ezine at http://www.mrinsidesales.com/ezine.htm

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How to Use Layering Questions

When first speaking with a new prospect, you want to find out as much about them as possible. They have all of the answers as to why or why not they will buy. It's your job to uncover them so you can make the sale. How do you do that without sounding like you're playing 20 Questions? Sales trainer Mike Brooks is an expert on scripts, and believes layering questions are an essential part of them. Read on for his advice on layering your questions to get the most information as possible.

"Only the top sales reps use layering questions, and the reason they are so valuable is because they get your prospect to go a little deeper into an area of interest they have, or in an area of concern," says Brooks. "By scripting out and using layering questions, you will be able to fully understand what is driving your prospect to make a decision, and/or why your prospect might not be ready to do business with you."

Here are some examples from Brooks of layering questions you can use during the prospecting phase to learn who and what is motivating the buying decision:

When qualifying to find out who is involved in the decision process, you're going to start with a nice assumptive question like:

"Besides yourself, who else is involved in the decision process?"

And when they say their spouse, manager, or boss, etc., you then layer the question by asking:

"And what do you think they would do?" Or, "What direction are they leaning in regards to this?" Or, "What do they usually do in this kind of situation?"

You can also use layering questions to expose objections before you get ambushed by them when closing:

If your prospect is looking at other vendors, ask:

"Tell me __________, who else are you looking at in regards to this solution?"

Then follow up with these layering questions:

"And which companies look good to you so far?" Or, "Who are you leaning towards right now?" Or, "If you had to make a decision today, who would you go with?"

And then ask, "Why is that?"

"You must listen carefully to each response you get because your prospects will often reveal the objection that is going to kill your sale later on," continues Brooks. "Top 20% reps would rather know this information now rather than send out their info, go through the trouble of trying to track them down, go through a long presentation, and then get the no."

"Layering questions are effective, powerful and easy to ask. If you want to get instantly better, then use the two above (or adapt them to your sale), and begin to write more of your own."

Mike Brooks, MrInsideSales.com, is creator and publisher of the "Top 20% Inside Sales Tips" weekly Ezine. If you're ready to Double Your Income Selling Over the Phone, then sign up to receive your FREE tips now at: www.MrInsideSales.com.

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Five Ways to Keep Your Momentum

We're halfway through the first month of the new year - how are your resolutions holding up? It's easy to slip into your old routine, maybe one less call, or leaving a few minutes early. Unfortunately, doing that for the next eleven months won't get you to your quota for the year. Mike Brooks, Mr. Inside Sales, has the tips you need to keep up your momentum - through January and beyond!

Follow these Five Keys to Top Performance from Brooks and you'll succeed:

1. Make Sure You Have Monthly/Quarterly Goals: Most people have short-term goals, but few people actually have goals that go all the way to December 31st. Do you? If so, then do you have a definite production number for the end of each quarter, and are your monthly revenue goals in alignment with them? If not, then start by identifying those this week.

Next, make sure and write them down and keep them visible in your workstation or, if you're a manager, in your sales room. Everybody must know what the overall goal is...

2. Bi-Weekly Goal Assessment: Most people who actually set goals skip this important step - you must check in on and reassess your progress at least every two weeks (some say weekly). The problem with most people is that they see they are never going to reach their first or second monthly goal and so they just give up and go back to their old performance.

The Top 20%, on the other hand, are constantly adjusting their strategy, their approach and even their goals to match their performance. You need to do this as well!

3. Planning Your Improvement: What are you going to do each month and each quarter to get better? I'm talking about improving your basic sales skills. What books are you going to read? What sales training courses have you signed up for? What new scripts or techniques are you going to implement each day or week to improve? 80% of sales reps and companies have no plan.

If you fail to plan, then you plan to fail. Training is crucial and learning and using proven, successful sales techniques is the only way you'll get better. What is your plan for improvement over the next 12 months?

4. Record Yourself and Commit to Improving: If you're not aware of what you're doing wrong (and right), then you're not going to improve. This remains the single most important thing you can do to improve every month and every quarter.

When was the last time you or your team recorded and listened to your calls?

5. Listen or Read Something Positive Everyday: I do this every single day, and the people and companies I work with do this as well. Let's face it - after hours or days of getting turned down in sales, you can get a little down. The question is, "What are you doing to pump yourself up every day?"

"We all need to eat every day, and we all need to feed our attitudes as well," says Brooks. "We all need to be reminded of the positive side of things, and, just like food, you need to feed your attitude every day. What kind of plan do you have to keep your attitude up every day? I have a reading and listening library lined up to keep me motivated and pumped up for the next 12 months - do you? If not, then start building one today!"

Mike Brooks, MrInsideSales.com, is creator and publisher of the "Top 20% Inside Sales Tips" weekly Ezine. If you're ready to Double Your Income Selling Over the Phone, then sign up to receive your FREE tips now at: www.MrInsideSales.com.

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Learn From Your Competitors

As salespeople, we're in a constant struggle to outsell our competitors. We may have never spoken with them or met with them, but we know they're out there. So why not learn a little about what they're doing, and improve your skills at the same time? Read this interesting idea from sales trainer Mike Brooks, and you'll be beating the competition in no time.

"I'll never forget a call I got from a competitor when I was selling investments," says Brooks. "Because I invested in my company's programs, my name was sold to other investment firms and before long, I began to get calls."

"At first I wanted to hang up on the guy, but when I attempted to brush him off, I was surprised by how well he handled my initial objections, so I played along. What happened next was some of the best free training I ever received."

"How often do you allow yourself to be "pitched" by your competitors? Have you ever thought about doing it? Major companies do this all the time, and they even shop themselves to see how well trained their own reps are. If you haven't done this yet, you need to get on it!"

"Let's face it - your competitor is selling the same products and services you are, and they run into the same objections as well. Who better to learn a new technique or better way of doing things!"

There are a number of ways to do this:

1. Call into a company and act like a buyer. Ask the same questions your prospects do and then give the same objections. Try it with different reps at the same company to learn even move.

2. Get on their lead list. This is a great way to learn of your competitor's promotions. Ask questions like your prospects do, and after you give your objections, tell them to try you again in a couple of months - some will!

3. Fill out their web request form for more information. This is another great way to be pitched and it allows you to also measure their response time. Loads of good information will come from this.

"The bottom line is that if you don't know what and how your competition is selling, then you can't be competitive," says Brooks. "What are their prices like? What special offers are they using to get new clients? How are they dealing with the economy? There are many benefits to "shopping" other companies, and if you're not doing it, then try it this week."

You will be surprised at what you'll learn!

Mike Brooks, Mr. Inside Sales, offers free closing Scripts, and a free audio program designed to help you double your income selling over the phone. He works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. Learn more at http://www.mrinsidesales.com/

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5 Ways to Handle the "No Budget" Objection

With the economy the way it is, I wouldn't be surprised if you're hearing "We don't have the budget" much more often than usual. That being said, companies are still buying - they're just being very cautious about it. Sales trainer Mike Brooks has some excellent ideas on how to sidestep the budget issue when calling on a prospect, instead focusing on finding out if there is a need. Go one step at a time, and you'll be able to make sales, even in a tough economy.

Here are Brooks' five proven ways of dealing with this objection that you can begin using today to break through your prospect's resistance and earn the right to present your product or service:

1. "I understand. I'm not calling to sell you anything today, that's not what this call is about. I'm simply calling to see if my company is a fit for what you're doing over there, and if we are, then to provide you with our information as a resource for the future for when you do have the budget.

"Now let me ask you..." (Start a dialogue and ask qualifying questions to see how you can help them, and watch their resistance come down and their buying signals come out!)

2. "________, that's exactly why I'm calling you. You see we work with (their kind of company) all the time and our solution actually saves you money over time. That's why so many companies invest a portion of their budgets into our (your product or service). But before we even talk about that, it's important to see if this can help you, too. I just have a couple of quick questions..." (ask a couple of qualifying questions now...)

3. "I know exactly what you mean, things are tough all over. Let me ask you this: Where do you normally get the budget from when an unexpected expense comes up?"

4. "That's perfectly OK. I don't expect you to even consider spending money on something you know nothing about, and that's why I’m here. Let me ask you a couple of quick questions, and if there is a fit between our companies, then you can determine if it makes sense to learn more about how our (your product or service) can help you (save money, make more money, save time which is money, etc.). Now..."

5. "_________, if you're like most of my clients right now, you're going to be extremely cautious regarding any money you spend, so I totally understand. Let's not talk about budget until we determine if our (your product or service) even makes sense for you. Let me ask you this..." (ask a qualifying question to determine if it even makes sense to keep talking to them)

Mike Brooks, Mr. Inside Sales, offers free closing Scripts, and a free audio program designed to help you double your income selling over the phone. He works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. Learn more at http://www.mrinsidesales.com/

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5 Ways to Have a Great 4th Quarter

I know it's still summer - probably vacation time for you and many of your prospects and customers. It's hardly time to be thinking about winter. But in sales, you know you need to lay the groundwork now to be able to close business in Q4.

Sales trainer and author Mike Brooks has the five things you need to do now to have a great fourth quarter:

1) Call every existing customer and client you have to get a firm idea of what their end of the year needs are going to be. The last thing you want to do is let your existing business (often called the "low hanging fruit") go to a competitor who got their first.

When you find out what their 4th quarter needs are, do what you can to capture it in advance - reserve the best spots for them, write up a sample order, create a 'pre-order' sale - but do everything you can NOW to secure their business in advance.

2) Do the same thing with your short list of "hot prospects." Once again, contact them and arrange dates for your presentation or service to be delivered, create an urgency for the end of the year and let them know that you've penciled them in to take care of their needs, get a specific call back date - and then call them 2 weeks prior to that!

If you can send an email of interest to them, or mail them anything, do so. It's crucial that you connect now, and give them something so they'll be thinking about you when their need arises.

3) Schedule the training you need NOW. Make sure your team has fresh ideas, techniques and strategies in place by October. Now is the time to get your team sharp, to get them effective scripts, and to learn the most effective techniques so they are ready to go when the business is flying.

4) You must set goals for your exact production and income numbers and begin affirming these results NOW. You will produce exactly what you think you will, and for this reason it's so important to identify in advance what that revenue figure is going to be.

5) Commit to making just 10 more prospecting calls per day for the rest of the year. Now I know that doesn't sound like a lot, does it? But when you work it out, you'll find that you'll be making an additional 1,050 prospecting calls between now and the end of the year! How many more clients, deals, and dollars in your pocket would that mean?

"If you commit today to implementing these 5 ideas, you'll be smiling all the way into the New Year," says Brooks. And isn't that what you really want?

Mike Brooks, Mr. Inside Sales, offers free closing Scripts, and a free audio program designed to help you double your income selling over the phone. He works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. Learn more at http://www.mrinsidesales.com/

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