Conserve Energy...Stop Complaining!

Mark Hunter has a great post on his blog. I know it's a reminder I should keep in mind!

From Mark's blog:

Regardless of how energetic you are, energy spent on complaining about something or somebody you don't have any control over is always wasted. The greatest assets any salesperson has are their time and intelligence. How you choose to spend the time you have each day is the easiest asset to control. There is a direct relationship between your energy level and the amount of time you have in your day. When we spend it complaining about something, we wind up placing our energy into an activity that has virtually zero return. Our complaining takes away our valuable energy and, as a result, our most prized resource: time.

Over the years, I've found that there is very little room for complaining among top performing salespeople. They would rather spend their energy and time developing customers and closing sales. Next time you're about ready to start complaining about something, take a deep breath, step back and ask yourself if it is really going to be constructive.

Read The Sales Hunter's latest thoughts and comments about consultative selling, sales development, and sales motivation techniques at www.thesaleshunter.com/blog

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An Olympic Attitude

We learned a lot during the recent Olympics - about the athletes, the host county, China, and maybe a little too much about how much Michael Phelps eats every day. But mostly we learned lessons of inspiration. Kelley Robertson shares a very important sales lesson learned, not from a winner, but a loser...

"As I watched the Olympics last week, I was appalled by the behavior one athlete portrayed after losing her event," says Robertson. "Her words, tone of voice, and body language were extremely negative and her comments to an interviewer were far less than professional. Her bitterness was profoundly evident and this behavior dispelled any sympathy I had initially felt for her loss."

"I often encounter salespeople who show similar behavior," continues Robertson. "A competitor sneaks in and steals an account. A customer decides to buy an inferior product. Competitors become more predatory in their pricing. A deal falls through after several months of effort and perhaps a great deal of expense. The list could go on."

"Situations like this are a fact of life and business. How you respond makes a difference. If you allow yourself to become bitter, future situations will only compound your resentment and you will gradually find yourself struggling to meet your goals. However, if you evaluate the situation and determine what, if anything, you could have done differently to improve your results, your behavior will be much more positive."

"No one likes to lose a sale, especially a large one," says Robertson. "However, displaying bitterness will negatively affect your future efforts."

As President of The Robertson Training Group, Kelley has helped thousands of professionals improve their business results with his engaging approach to sales training and speaking. Learn more at www.robertsontraininggroup.com

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