Wednesday, February 13, 2008

What Buyers Really Want from Salespeople

One of our sales experts, Chris Lytle, asked more than 40,000 customers what they want from the salespeople who work with them. Here are the top 7 things customers want you to do:
  1. Learn about my business
  2. Quit bad-mouthing the competition
  3. Make appointments
  4. Listen better
  5. Follow up after the sale
  6. Treat me like I'll be in business next month
  7. Treat me like a client and not a category of business
Learn what you can do to make your customers happy -- read the entire article here.
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