Monday, January 12, 2009

Quote of the Week

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." -- Warren Buffett

Your reputation is everything in sales. One negative comment or rumor can seriously damage a trusted relationship with a client. If you say you're going to do something - do it! If people are gossiping around you, go somewhere else. If a customer starts talking badly about a mutual acquaintance, don't join in. You can protect your reputation - you just have to be conscious of it.


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